Can I make a claim?
What is this all about?
As a tenant living in a council or housing association property, you have the right to live in a safe and well-maintained home. In fact it is a legal requirement that your landlord ensures this is the case.
If you have reported issues in your property to your landlord but they have failed to carry out the repairs, we have a process which not only requires your landlord to carry out the repairs but can also result in you being paid compensation for paying rent on a property which is sub-standard.
Common Types of Disrepair
Damp
Mould
Leaks
Cracking
Subsidence
Infestation
How it works
Complete Free Check Online
Complete a simple and quick online enquiry to find out if you have a potential claim.
Claim Submitted
Your case will be allocated to one of our experts who will submit your claim to your landlord
Repairs & Compensation
If successful your landlord will carry out the repairs and pay compensation
Frequently Asked Questions
Firstly, you must pay your rent to either a Housing Association or a Council. Unfortunately, we do not currently claim against private landlords.
If you have previously notified your landlord that you have issues of disrepair in your property and they have failed to adequately fix the issues, then you could have a claim.
What if my claim is successful?
If your claim is successful, we will ensure that your landlord fixes the disrepair you are complaining about.
In addition landlords are usually required to pay you compensation because you have been living and paying rent on a property which hasn't been adequately maintained.
How much does it Cost?
We do not charge for assessing your case. We operate a strict 'No Win No fee' policy. If your case loses, it won't cost you a penny. You only pay when your case is successful and the cost would be simply deducted from any compensation you receive. This amount will never exceed 25% of your total compensation. However, the main things is that we will ensure all repairs are carried out by your landlord and we do not deduct anything from the cost of repairs.
Why Choose Us?
Our Experts will review your case for free. If we believe you have a potential claim, your case will be allocated to one of our solicitors who will have vast experience acting on behalf of Council and Housing Association Tenants in disrepair claims.
We will offer to act on a no-win no-fee basis so unless your claim is successful it will not cost you a penny. Furthermore, we will never ask you to pay any fees upfront.